RETURN POLICY
Returns
Safe and Easy Returns
We very much hope that you will love the jewellery that you have purchased from Shaojewelry. It is very important to us that you feel entirely satisfied with your purchase and that you are happy with your shopping experience at Shaojewelry.
We offer free FedEx shipping on every order within the US and to Canada. To make your experience as stress-free as possible, we offer free pre-paid return shipping labels for all domestic, US orders.
If for any reason you are disappointed with your purchase, or it is not suitable for you to wear, you can simply return your jewellery to us within 30 days of receipt of delivery by following the Return Instructions here.
This returns service is free to use for customers within the US.
We strongly advise all customers to check their purchase thoroughly upon delivery before removing any attached tags and before disposing of any original packaging.